Terms & Conditions

Terms of Service

Last Updated: March 13, 2026

Underworld Enterprises LLC

Terms of Service

Please read these terms carefully before using the Serenity Luxury Condos website or engaging with our services.

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1. Acceptance of Terms

By accessing or using the Serenity Luxury Condos website, operated by Underworld Enterprises LLC ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not access or use the website or our services.

We reserve the right to modify these Terms at any time. Your continued use of the website following any changes constitutes your acceptance of the revised Terms.

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2. Description of Services

Serenity Luxury Condos provides information about luxury condominium properties located in the Riviera Maya, Mexico. Our website offers property listings, investment information, amenity details, virtual tours, and the ability to submit inquiries and schedule property tours.

The information presented on our website is for general informational purposes only and does not constitute an offer to sell, a solicitation of an offer to buy, or a recommendation of any property or investment.

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3. User Responsibilities

When using our website and services, you agree to:

  • chevron_rightProvide accurate and complete information when submitting inquiries or forms
  • chevron_rightUse the website only for lawful purposes and in accordance with these Terms
  • chevron_rightNot engage in any activity that could disable, overburden, or impair the website
  • chevron_rightNot attempt to gain unauthorized access to any part of the website or its systems
  • chevron_rightNot use the website to transmit any harmful, fraudulent, or deceptive content
  • chevron_rightNot reproduce, distribute, or modify any content from the website without our prior written consent
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4. Intellectual Property

All content on the Serenity Luxury Condos website — including text, graphics, logos, images, photographs, videos, designs, and software — is the property of Underworld Enterprises LLC or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, transmit, display, sell, license, or otherwise exploit any content from this website for any commercial purpose without our express written permission.

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5. Property Listings & Availability

While we strive to provide accurate and up-to-date information regarding property listings, pricing, availability, and features, we do not warrant that such information is complete, accurate, or current at all times.

  • chevron_rightAll property prices, floor plans, renderings, and specifications are subject to change without notice
  • chevron_rightAvailability of specific units is not guaranteed until a formal purchase agreement is executed
  • chevron_rightPhotographs and renderings may not represent the exact appearance of the final product
  • chevron_rightAmenities and features described are planned or proposed and may be modified during development

Any purchase or investment decision should be based on your own independent due diligence and not solely on the information provided on this website.

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6. Financial Terms & Transactions

All property purchases, reservations, and financial transactions are governed by separate legal agreements executed between the buyer and the Company. These Terms of Service do not constitute or replace any purchase agreement, reservation contract, or investment documentation.

  • chevron_rightPricing displayed on the website is indicative and may vary based on unit selection, floor level, view, and current market conditions
  • chevron_rightAll transactions are subject to applicable Mexican real estate laws and regulations
  • chevron_rightPayment terms, schedules, and methods will be detailed in the formal purchase agreement
  • chevron_rightCurrency conversions are for reference only and may not reflect the actual exchange rate at the time of transaction
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7. Limitation of Liability

To the fullest extent permitted by applicable law, Underworld Enterprises LLC and its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the website or services.

We do not warrant that the website will be available at all times, uninterrupted, secure, or free of errors. We are not responsible for any loss of data, revenue, or profits arising from your use of the website.

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8. Indemnification

You agree to indemnify, defend, and hold harmless Underworld Enterprises LLC, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or in connection with your use of the website, violation of these Terms, or infringement of any third-party rights.

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9. Governing Law & Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of Mexico, specifically the laws of the State of Quintana Roo, without regard to its conflict of law provisions.

Any disputes arising from or related to these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts located in Cancun, Quintana Roo, Mexico. By using our website, you consent to the personal jurisdiction of such courts.

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10. Termination

We reserve the right to terminate or suspend your access to the website at any time, without prior notice or liability, for any reason, including but not limited to a breach of these Terms.

Upon termination, your right to use the website will immediately cease. All provisions of these Terms that by their nature should survive termination shall remain in effect.

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11. Changes to These Terms

We may revise these Terms of Service from time to time at our sole discretion. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review these Terms periodically to stay informed of any updates.

Your continued use of the website after any modifications to these Terms constitutes your acceptance of the revised Terms.

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12. Contact Us

If you have any questions or concerns regarding these Terms of Service, please contact us:

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CompanyUnderworld Enterprises LLC (d/b/a Serenity Luxury Condos)
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Phone+1 877-32-SRNTY (7-7689)
email
Emailinfo@serenityluxurycondos.com
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LocationCancun, Quintana Roo, Mexico